CAPABILITIES

Fuel Your Growth.

Amplify Your Experience.

We blend proven strategies with your unique needs to drive customer relevance and propel performance.

Slashing AI Imagery

Activate AI

We operationalize AI for your business

From pilot programs to full integration, leverage AI in your existing platforms or with custom solutions. Transform data into automated processes and smarter decisions, driving growth.

Technology Stack Management

We optimize your marketing and sales technology stack

From audits to implementation, we ensure seamless integration and leverage the latest features across Salesforce, Adobe, Braze, and more, enabling you to measure ROI quickly.

Slashing AI Imagery
Customer 360 Degree View

Customer Data 360

Transform Data into Actionable Insights

Combining data analytics, machine learning, and customer research to craft rich, holistic profiles, enabling our clients to deliver personalized experiences that build trust, improve satisfaction, and drive long-term loyalty.

Digital Product Development

Turn Ideas into Innovative Growth Channels

Launching a new app? Revamping your eCommerce? Building a website that wows? We’re here to guide you every step of the way. From concept to launch, we’ll ensure your digital product is innovative, secure, market-ready, and built to engage.

Digital Product Development
Revenue Operations and Lead Management

Revenue Operations

Fuel your growth engine with the right funnel

Streamline revenue generation with expert solutions for lead management, scoring, lifecycle design, and sales & marketing operations. We’ll remove bottlenecks and align teams to fuel growth.

Compliance Management

Navigate the complexities of compliance with confidence

SH/FT helps organizations proactively manage the full spectrum of compliance and regulatory challenges, from ADA and GDPR to CCPA, CASL, HIPAA, and beyond. We provide guidance, tailored “compliance cookbooks”, and ongoing support to ensure your business stays ahead of evolving regulations and mitigates risk.

Global Compliance Capabilities
Experience Engine

Experience Engine

Use AI to elevate cross-channel customer experiences

Elevate cross-channel customer experiences with AI-powered campaign development. We’ll develop your strategy, map the customer journey, and design engaging multi-channel assets, regardless of your marketing orchestration platform.

Change Management

Navigate the chaos, align your team, and make growth happen

We’ll diagnose your change-readiness, map out a clear path forward, and help you navigate the twists and turns of growth so you can focus on what matters most – winning.

Change Management

Expertise On Demand

Leverage a bench of talent for your extended needs

Our flexible staffing solutions provide you with access to top-tier talent (over 250+ certifications in-house) exactly when you need it. Whether it’s for a short-term project or long-term support, our experts seamlessly integrate with your team to drive results and accelerate your success.

Experience Resources 

  • UX Research
  • UI Design
  • Templates Development
  • Campaign Strategist
  • Email, In-App, SMS
  • Brand Strategist
  • Channel Management
  • Web & App Design

Data Resources 

  • Analysts
  • Compliance
  • Reporting
  • Business Intelligence
  • KPI Management
  • Compliance

Technical Resources 

  • Front-End Engineering
  • Back-End Engineering
  • Cloud Architecture
  • Stack Architecture
  • Technology QA
  • System Integrations

Platform-Specific Resources 

  • Salesforce Ecosystem: Marketing Cloud, Sales Cloud, Service Cloud, Experience Cloud, Data Cloud
  • Adobe Ecosystem: Marketo Engage, Marketo Measure Adobe Journey Optimizer, Adobe Analytics, Adobe Experience Manager (AEM), Adobe rtCDP, Adobe Commerce, Adobe Edge Delivery (CMS) Adobe Assets (DAM)
  • Other Industry Leading Platforms: Braze, Blueconic, Azure Cloud, OpenPrise, Snowflake, Punchh, Klavyio, Segment, & more